SAN FRANCISCO CHAPTER - MEMBERSHIP MANAGER JOB OPPORTUNITY

Membership Manager

Recording Academy San Francisco Chapter

The Membership Manager will identify and implement new strategies for recruiting new members, retaining current members, and re-engaging terminated members in the San Francisco Bay Area, Northern California, Northern Nevada, Utah and Colorado.

Responsibilities include:

•         Develop comprehensive annual membership outreach schedule, budget, and timeline proposals that are responsive to regional culture and the Academy’s goals and values.

•         Develop precise membership goals and strategies for each program and/or Chapter event.

•         Produce detailed proposals for membership recruitment.

•         Agree to and operate within event budgets.

•         Develop and implement a multi-tiered strategic plan for new membership recruitment for Voting, Associate and Student members with an emphasis on diversity and inclusion of gender, ethnicity, genre, and age.

•         Develop and implement a multi-tiered renewal and retention strategic plan for Voting, Associate, and Student members.

•         Track membership outreach and renewal goals set by your supervisor on a weekly and monthly basis.

•         Manage Chapter Membership Committee to build consensus on all strategies and implementations. Set meeting dates, provide agendas and minutes to Committee Chair for monthly reporting. 

•         Develop, implement, and track varied strategies for Board members to recruit at least five voting members each.

•         Each month, provide regular three-year comparison reports for all membership classes for Committee Chair, Regional Director, and Member Services.

•         Work with Executive Director to determine who will host visits with potential members that visit the office.

•         Identify at least three genres or areas of growth for the specific market to increase its membership.

•         Identify innovative opportunities in Sacramento, Colorado, Utah, and other outlying areas of the San Francisco Chapter region where membership recruitment is untapped.

•         Create and track a prospect database of 200 Voting members, highlighting those that are in the top 100 that the Chapter would like to recruit. 

•         Create and execute separate strategy for non-member winners and nominees during their complimentary one-year membership.

•         Identify market specific member benefits for all membership classes.

•         Manage GRAMMY University program in its entirety.

•         Together with the GRAMMY University representative, develop quarterly membership strategies.

•         Work in collaboration with Executive Director and Regional Membership Manager to ensure growth.

Qualifications include:

•         Bachelor’s Degree preferred. 

•         3+ years of professional membership management experience preferred. 

•         Knowledge of or experience in the music industry with extensive contacts preferred.

•         Proficiency in MS Office programs.

•         Ability to maintain composure in high-stress, complex situations to ensure the smooth and efficient running of an event.

•         Excellent decision making and communication skills with a positive and professional demeanor.

•         Excellent organizational skills and attention to detail.

•         Ability to lift and/or move up to 60 pounds.

Please send your resume and cover letter to hr@grammy.com

No direct calls.