Frequently Asked Questions

Click the links to view FAQs by group »
 
Can I associate images with audio clips I upload?

No, not at this moment

Back to Top^
 
How do I upload audio, video, or photos?

We’ve made some improvements to our Audio, Video, Photo  Upload and Status Update functionalities.

You can browse through short descriptions of the new items here or you can watch one of our exteneded online training videos here.

Back to Top^
 
GUIDELINES FOR PROMOTING RELEASES ON THE 56th GRAMMY® AWARDS BALLOT

Members may promote their music to other members on GRAMMY365 EXCLUDING category numbers. To be respectful of your fellow members and to maintain the integrity of the site, we ask all members to follow the instructions below.

1.Post links to your music only in the field in which it’s been submitted and approved for. The list of fields is available in the GRAMMY Awards section of the forum area of the site. DO NOT POST CATEGORY OR FIELD NUMBERS. Any entry with that information posted will be removed.

2.Members may also post music to their network of contacts or in their profile

3.Do not post music anywhere else on site. Music posted in non approved areas will be taken down immediately without notice. If it is reposted, the member will risk being removed from GRAMMY365.

4.Respect your fellow members. Do not solicit contact requests in an effort to promote your entry.

If you have any questions, or wish to report a violation of these guidelines, please email membership@GRAMMY.comor contact Member Services at 310.581.8722.

Back to Top^
 
What's the difference between an entry and a nomination?

Entries are recordings submitted for GRAMMY consideration. Entries that meet all eligibility requirements are then voted on by The Academy's voting members and the results of that vote are the nominations.

Back to Top^
 
What are the eligibility requirements?

For the 56th Annual GRAMMY Awards, albums must be released between Oct. 1, 2012 and Sept. 30, 2013. Recordings must be in general distribution in the United States, i.e. sales by label to a branch or recognized independent distributor, via the Internet, or mail order/retail sales for a nationally marketed product.

Back to Top^
 
How are recordings entered?

The Academy accepts entries online from its members and from registered labels. Entrants are provided information on how to submit their recordings electronically for consideration.

Back to Top^
 
Who can vote?

Recording Academy voting members only. Record companies do not vote.

Back to Top^
 
How many GRAMMY categories are there?

There are currently 29 fields (Pop, Gospel, Classical, etc.) and 82 categories within those fields.

Back to Top^
 
How are categories changed or added?

Proposals for changes to the categories are reviewed each year by The Academy's Awards & Nominations Committee, with final approval by The Academy's Trustees. Proposals may be submitted by any member. Contact the Awards department for more information.

Back to Top^
 
What is the difference between Record Of The Year and Song Of The Year?

The Record Of The Year category recognizes the artist’s performance as well as the overall contributions of the producer(s), recording engineer(s) and/or mixer(s) if other than the artist. The Song Of The Year category recognizes the songwriter(s).

Back to Top^
 
What will happen if multiple members review the same product?

GRAMMY 365 allows for duplicate product reviews as the opinions may vary between members.

Back to Top^
 
How do I contact my chapter representatives?

From the main menu, select your home chapter. On the chapter page the names and emails of your chapter representatives will be under the Chapter Information section.

Back to Top^
 
How do I contact my GRAMMY U representatives?

From the main menu, select  GRAMMY U. On the GRAMMY U page the names and emails of your chapter representatives will be under the Chapter Information section.

Back to Top^
 
How do I contact my Producers & Engineers Wing representatives?

From the main menu, select  P&E Wing. On the P&E Wing page the names and emails of your P&E representatives will be under the P&E Information section.

Back to Top^
 
How do I add a contact?

From the left hand side of your screen, from the the Upload Content buttons, select Add Contact.

1. Search by Username or First Name or Last Name.
2. You can sort by Chapter, by utilizing the Chapter dropdown and selecting Apply.
3. You may sort through users by page.
4. Select blue highlighted User Name.
5. From that users profile page, select Become Users Contact.
6. Fill in appropriate Elaboration message to user.
7. Select Send.

Back to Top^
 
How do I edit my contacts?

From the left hand side of your screen, from the the Upload Content buttons, select My Contacts.

You can view All your contacts or your pending requests.

To remove a contact, simply select Remove.

Back to Top^
 
When I'm uploading content, the Content Editor icons are blurry. What can I do?

Sometimes when using the Internet Explorer browser the Content Editor icons are blurred out. To correct this, go to your browser menu and select view, select zoom option  and set to 100%.

This will resize your page and allow all the icons to be crisp and clear.

Back to Top^
 
Can I upload multiple photo, audio or video files at once?

Yes, you can add entire galleries of content in the same upload.

Back to Top^
 
Can I upload music tracks that can be downloaded by other G365 Members?

Yes, you have the ability to upload music tracks that can be downloaded by other G365 Members.

You also have the ability to upload music that can only be streamed on the site and not downloaded.

Back to Top^
 
Within each of the content categories (i.e. - Photo Gallery, Video, etc), can I create "albums" to group them by category?

Yes, and you may also tag content so that an association is created between the different types of content.

Back to Top^
 
How long does my content remain on the site?

Any content you upload will remain on G365 forever unless you delete it.

Back to Top^
 
Can I make comments and/or review on other G365 Member's content?

You can make comments on any content uploaded by G365 Members.

Back to Top^
 
When I upload my content do I still own all the rights?

Yes, members own the rights to their content.  The Recording Academy may use member generated content (MGC) to help promote the site, but will contact the member and acquire the necessary member approval prior to using content.

Back to Top^
 
Is all the content on YouTube considered public property for us to post on GRAMMY365?

Please refer to the Terms of Use

Back to Top^
 
Some of my colleagues might be willing to share some of their content with me to post as content . Do I need a waiver?

Please refer to the Terms of Use

Back to Top^
 
Where can I find my content?

The content you have posted will always live on your personal profile page.

You can view your and other members updates (videos, audio, status, photos, products, locations, opportunites) on the All Members tab of the Homepage.

Back to Top^
 
Can I post an event in my Chapter Events calendar?

No, only Recording Academy editors may create events within the Chapter and All Events Section of the Chapter Page.

Back to Top^
 
What is the best location to post my tour dates?

These types of services can be promoted within the opportunities section of GRAMMY365.

Back to Top^
 
How are the member status updates displayed?

Status Updates, and any other content uploaded from members, will be displayed within the All Members or My Contact tabs on the G365 Home page.

You can always see your personal Status Updates on the Member Content section on your Profile Page.

The most recent entries will be displayed at the top and older entries will pushed to the bottom.

Back to Top^
 
Where would I post an Artist Review?

The Product Reviews section would be an appropriate section to review an artist's work.

You can also make comments off of the member's published audio tracks from their individual Profile Page or All Members or My Contact tabs on the G365 Home Page.

Back to Top^
 
How do I upload audio, videos, or photos to my profile page?

From the left hand side of your screen, from the the Upload Content buttons, select Add Audio, Add Video or Add Photos.

1. Enter Audio, Video or Photo Name.
2. Select Add Media.
3. Select Browse, select file/s, hit open.
4. Hit Upload!
5. Once Upload is complete, select Done.
6. Select Done (again).
7. Enter Description.
8. Enter Tags.
9. Select Post.

Back to Top^
 
How do I update my status?

From the left hand side of your screen, from the the Upload Content buttons, select Update Status.

1. Fill in the "Tell us what you are doing right now."
2. Select Post.

Back to Top^
 
How do I review a product?

From the left hand side of your screen, from the the Upload Content buttons, select Review Product.

1. Fill in Product Name.
2. Select Author's rating from one to five stars (one star being the lowest, five stars being the highest).
3. Select the most approriate Product Category.
4.Enter Tags.
5. Enter Product Review.
6. Upload Product Image (Select Browse, select image, hit upload).
7. Select Post.

Back to Top^
 
How do I review a location?

From the left hand side of your screen, from the the Upload Content buttons, select Review Location.

1. Fill in Location Title.
2. Select Author's rating from one to five stars (one stars being the lowest, five stars being the highest).
3.Select the most appropriate Location Category.
4. Enter Tags.
5. Enter Location Review.
6. Upload Location Image (Select Browse, select image, hit upload).
7. Enter Location: Location name, Street, Additional, City, State/Province, Postal code, Country.
8. Select Post.

Back to Top^
 
How do I add an opportunity?

From the left hand side of your screen, from the the Upload Content buttons, select Create Opportunity.

1. Fill in Opportunity Title.
2. Enter Scheduling options (Publish On dates, Unpublish on dates).
3. Fill in Location (City and State only).
4. Enter Description.
5. Enter Tags.
6. Select Post.

Back to Top^
 
How do I find out about the events in my chapter?

From the main menu, select your home chapter. On the chapter page you can view All Events (events across all chapters) or Chapter Events (events specific to that chapter page). You may also select More Events to review other upcoming events.

Back to Top^
 
How do I find out about GRAMMY U events?

From the main menu, select GRAMMY U. On the GRAMMY U page you can view All Events (events across all chapters) or Chapter Events (events specific to that chapter page). You may also select More Events to review other upcoming events.

Back to Top^
 
Will my G365 profile be tied to my home chapter?

Yes. Your profile will be linked to your home chapter.

Back to Top^
 
Since the site is for members only, will non-members be able to see partial profiles of members?

No, non-members will not be given access to member profile information.

Back to Top^
 
Are all users within GRAMMY365 members?

Yes, only registered GRAMMY members have access to GRAMMY365.

Back to Top^
 
How do I reply to a contact request message?

Currently you cannot reply to a Contact Request Message. Once a contact is approved you can send a Private Message from the Message Center.

If a contact is not approved, due to security measures, you cannot send a Private Message.

Back to Top^
 
How do I send a message to a contact or non-contact?

From the left hand side of your screen, from the the Upload Content buttons, select Message Center.

1. Select the Write new message tab.
2. Enter the username/s in the To Field.
3. Enter appropriate Subject title.
3. Fill in Message.
4. Send Message.

The only way to send a message to a non-contact is through a contact request from the member directory page.

Due to security reasons, you cannot send a private message to a non contact.
 

Back to Top^
 
Is there a limit to the length of a photo caption?

There is a 60 character limit on photo captions.

Back to Top^
 
How can I update my profile bio?

From your profile page, click on the Edit Tab, then select the Profile Tab.

From that page you are able to update your Websites, Band Names, Stage Name and Short Bio.

Back to Top^
 
Can members edit the background and format of their profile page?

No, members do not have the ability to customize or personalize their profile page look and feel.

Back to Top^
 
Do I have the ability to deny a contact request?

Yes, members have the ability to accept or deny a contact request. If a member denies a request, the sender is not notified of the rejected request.

Back to Top^
 
Does this site allow the use of widgets, like ReverbNation?

Not at this time. Sorry!

Back to Top^
 
Twitter

Twitter has been temporarily removed from the site.

Back to Top^
 
Is there a pop-up window suggesting tags?

Yes, G365 presents suggested tags based upon key word spelling. Once you start typing your tag it will pop up if it has already been entered into the system. If it doesn't pop up then you might be the first to enter in that specific keyword.

Back to Top^
 
Do I have to separate my tags with a comma?

Yes, please separate key words with commas to assure your tags are entered correctly.

Back to Top^
 
Is there a tag limit on my content?

There is a 1024 character limit for tags.

If you enter more than 1024 characters, your tags will not be saved.

Back to Top^